CUSTOMER SERVICE

Looking for help? Find answers to your top
questions right here.

CUSTOMER SERVICE

Looking for help? Find answers to your top questions right here.

How do I contact Nutraxis?

Give us a call! 1-888-968-3592 …or email us!
For general questions and customer service please contact, info@nutraxis.com.
For bloggers, athletes, and press inquiries please contact, j.chevrier@nutraxis.com
For retailers and distributors, please contact r.patrinostro@nutraxis.com

How fast can I receive my product?

All orders are shipped out within 2 business days that the order has been placed (Monday – Friday, 8:30 am – 5 pm). Most of the time it’s done the same day, though!

The scheduled arrival of your package depends on the service you chose. We have a few options available:

Canada-Wide
Expedited: 3-10 business days
Priority: 1-3 business days

United States of America
Expedited: 3-10 business days
Xpresspost: 2-4 business days

International
International Parcel Air: 6-14 business days
International Parcel Surface: 4-7 business days

Do you offer any guarantee on your product?

Absolutely! All of Nutraxis’ products come with a 30-day Results Guarantee. We guarantee that within 30 days of USE, you will see undeniable results and benefits, or we give you your money back (minus Shipping & Handling fees).

What if I change my mind, or want to return the product?

If you want to withdraw your order, you may call our head office at 1-888-968-3592 within 8 business hours of your purchase and a full refund will be applied.

If the order has shipped out already, you will need to re-send the product with a copy of the original invoice to Nutraxis’ headquarters (address found bellow). When we receive it back, we will apply a refund using your original method of payment, or a cheque upon your request.

Refunds are applicable to the product prices only, and Shipping and Handling fees will NOT be refunded. A 15% restocking fee will be applied.
But, unfortunately, if the product is opened or damaged, we may not be able to apply a refund.

Refunds are issued within 15 business days of approval.

Return Address:
Nutraxis International Inc.
ATT: Quality Control Department
381 County Road 17,
Hawkesbury, Ontario,
K6A 2R2, CANADA

I have a pre-existing medical condition; can I still use Nutraxis’ products?

If you have any pre-existing medical conditions, we strongly advise you to consult your GP before taking our products. Always stay safe! We also advise that you wait up to an hour before or after you take a medication, if you’re following a prescription.

Can I take GSH Complex® if I’m lactose intolerant?

Yes, GSH Complex® contains less than 1% lactose, which will not create any negative side effects even in the most severe cases of lactose intolerance.

What is Glutathione (GSH)?

Glutathione also known as (GSH) is reputed to be the body’s “master antioxidant” and an important healing agent. It is a protein naturally occurring in the body, with the important role of protecting cells, tissue and organs from aging and disease.

High levels of glutathione, for example may protect against the dangers of cancer, heart disease, premature aging, autoimmune diseases and chronic illnesses. Intracellular (GSH) levels appear to be a sensitive indicator of the cell’s overall health and its ability to resist toxic challenges.

The reality is that glutathione is being depleted from our bodies on a daily basis, and even more in people who are exposed to oxidative stressors such as: smoking, pollution, dietary deficiency, pharmaceuticals, radiation, bacterial and viral infections and alcohol consumption.

What are the possible therapeutic applications of raising glutathione levels?

Aging: Parkinson’s, Alzheimer’s, cataracts, prostate problems, osteo arthritis, macular degeneration
Cardiovascular: Heart disease, Stoke, Atherosclerosis
Digestive System: Inflammatory bowel, hepatitis, malnutrition, pancreatitis, ulcers Toxicology: Detoxify pollutants such as cigarette smoke, auto exhaust, industial pollutants. Detoxify toxins absorbed through diet such as heavy metals and pesticides.
Immunology: Fortifies immune system enabling body to fight infectious diseases such as AIDS, hepatitis, herpes, common cold etc..
Metabolic: Athletic enhancement, decreased recovery time from physical stress, diabetes, improved liver function

Why is GSH the Secret of Great Health?

Anyone who desires to function at maximum capacity and to protect him or herself against disease needs to incorporate precursors for the production of glutathione such as high grade undenatured whey protein isolate compositions such as GSH Complex® into their daily routine.
If you have a health adversity you will require changes in your lifestyle and in the amounts of intracellular GSH. The same process applies to stress, infection, exercise and aging. Your body is dynamic and you need to recognize that nutritional demands change with your daily environment and circumstances.
Do not allow your body, the most sophisticated, integrated and magnificent machine, to fail because you do not provide it with what it needs…the right substrates!